Gearup return policy

We understand that sometimes you may need to return an item you purchased. This article provides information on our return policy, eligibility criteria, and the steps you need to follow to return an item successfully.

Return Policy

1. Eligibility:

   • Items can be returned within 15 days of the purchase date.
   • The item must be in its original condition, unused, and with all original packaging and tags attached.
   • Certain items may be non-returnable, including personal care and sportswear.

2. Proof of Purchase:

   • A receipt or proof of purchase is required for all returns. This can be in the form of a physical receipt, email confirmation, or order number.

3. Refund Options:

   • Refunds will be issued to the original payment method used at the time of purchase.
   • Depending on your bank or payment provider, it may take 7-10 business days for the refund to reflect in your account.